Privacy Policy
Last Updated: 24-09-2026
1. Introduction
Mohul Art (“Mohul Art”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you. This policy is intended as a general website policy and may be updated when the actual business practices are confirmed.
2. Information We May Collect
Depending on how you use our website, we may collect information such as your name, billing and shipping address, telephone number, email address, order details, payment-related transaction information, and communications you send to us.
We may also automatically receive limited technical information such as IP address, browser type, device information, pages visited, and website usage information.
3. How We Use Your Information
We may use information collected through the website to process and fulfil orders, arrange delivery, process payments, communicate about orders, respond to enquiries, provide customer support, improve our products and website, prevent fraud or misuse, maintain records, and comply with applicable legal requirements.
Where permitted by law and subject to applicable consent requirements, we may also use contact information to send information about products, offers or services.
4. Payments
Payments may be processed through third-party payment service providers such as Razorpay or another payment provider made available on the website. Payment information may be processed directly by the applicable payment provider in accordance with its own terms and privacy policy.
Mohul Art does not intend to store complete card, banking or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, maintain sessions, and improve the user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Sharing of Information
We may share relevant information with service providers who help us operate the website and fulfil orders, including payment processors, shipping and logistics providers, website/hosting providers, technology providers, and professional or legal advisers where reasonably necessary.
We may also disclose information where required by law, legal process, government authority, or to protect our rights, customers, website, or property.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary for order fulfilment, customer service, accounting, tax, legal, dispute-resolution, fraud-prevention and other legitimate business purposes, subject to applicable law.
9. Third-Party Links and Services
The website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their respective policies. Mohul Art is not responsible for the privacy practices of independent third parties.
10. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information, or raise questions regarding how your information is used.
Requests may be made using the contact details provided on our Contact Us page. We may need to verify your identity before acting on a request.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The revised version will be posted on this page with an updated effective or revision date.
13. Contact Us
For privacy questions, requests or concerns, please contact Mohul Art through the contact details provided on our website.